By Placing An Order With www.prakprint.com, You Agree To The Following Terms:

• Please review electronic proof(s) thoroughly.
• When viewing proofs online (via email or web browser) colors may appear slightly different on different monitors.
• If your job is color critical, you may request a hard-copy proof at an additional charge.
• PrakPrint is not responsible for spelling errors or inaccurate information.
• All artwork displayed in this area are copyrighted by PrakPrint until full payment is received and transfer of copyright has been completed.
• To ensure that you are viewing the most recent version of your proof, press the "Refresh" button on your browser or press F5 on your keyboard.
• Feel free to call or email with any questions.

info@prakprint.com

CRITICAL COLOR REPRODUCTION INFORMATION
When utilizing Prak Print for your specific needs, a process called "Gang-Run Printing" is used to provide our customers with affordable four-color printing. "Gang-Run Printing" will bunch your job with other orders allowing overall production costs and expenses to be shared with our other customers.

Because of variances in paper, equipment, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered “acceptable” performance. Prak Print accepts no responsibility for color variations between submitted files and the final printed piece. Under NO circumstances will a reprint be honored for color variations that have occurred during the printing process.

1. Quotations/Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days will expire. In this event, the customer will be notified of the new price, if applicable, before the order is completed.

2. Payment Terms
ALL orders must be prepaid due to the speed of our turnaround. Prak Print reserves the right to withhold product from the client until the invoice is paid in full.

3. Late Payments
All payments that are not received within 30 days from when the order was placed or by agreed upon date will be assed a 20% late payment charge. Prak Print reserves the right to withhold product from the client until the invoice including the assessed 20% late fee, is paid in full.

4. Orders
prakprint.com reserves the right to upgrade the coating or quantity, at no additional charge, for any product ordered (excluding mailer pieces or unless otherwise stated in the details/special instructions). prakprint.com also reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. prakprint.com is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to prakprint.com for printing and/or publication.

5. Flyer Tagging
Prak Print reserves the right to place a tag similar to "Printed by prakprint.com" on the printed material unless customer states that they would prefer it not to appear when initially placing order. Under no circumstances will Prak Print tag business cards or reseller accounts.

6. Current Specials
In order to receive the discounts associated with Prak Print's "Current Specials", you must include the appropriate/relevant promotion code when placing your order. If you do not include the appropriate/relevant promotion code, you WILL NOT receive a discount and discounts will not be applied after the order has been finalized. If participating in current specials, you agree to be a member of our mailing list; if you are not already and you also agree to authorize Prak Print to tag your printed flyer (see section 4) unless otherwise agreed upon. Specials are only available to eligible customers. Prakprint.com Reserves the right to deem a customer ineligible of using specials. Specials can be updated at any time.

7. Cancellations
Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order before our evening cutoff time of 4pm EST. A minimum charge of $35 + 3% of total job cost (includes shipping) is applied to jobs canceled. No refunds will be issued for orders cancelled. We only issue store credit.

8. General Refund Policy
Under no circumstances will Prak Print issue a refund.

9. Credit Card Forced Refund/Chargeback Policy
All credit card issues and/or disputes on products or services purchased by your credit card authorization from prakprint.com shall be dealt with between the customer and prakprint.com. By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.

10. Store Credit
Under no circumstances will store credit be exchanged for cash. Store credit may not be used for Design or Event Ticket Printing. Store credit may not be combined with any current specials or other promotion.

11. Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. prakprint.com can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with prakprint.com are, to the client's knowledge, correct and there are no conditions or agreements relating to the orders which are not written or accompanying said order.

12. Liability
prakprint.com’s liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including, without limitation, lost profits. prakprint.com warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. prakprint.com makes no other warranty and no actions or words of prakprint.com or its officers, employees or agents shall constitute a warranty.

13. Indemnification
The customer represents that it has the legal right to produce all printed materials ordered from prakprint.com. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against prakprint.com based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by prakprint.com ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold prakprint.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending prakprint.com against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing prakprint.com for any legal fees and expenses it reasonably incurs in responding.

14. Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. prakprint.com is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until prakprint.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. prakprint.com does not archive your work for longer than it takes to produce the final product. Please save your work!

15. Alterations/Corrections
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current design rates of $70/hour.

16. Prepress Proofs
When ordered by the customer, prakprint.com will submit color proofs for the customer's review and approval for a fee of $100. A minimum shipping charge of $25 is required to send a proof via express air shipping. To request a proof you must order it through the website shopping cart system when placing your print order. Proofs must be returned to prakprint.com marked "O.K." or "Revised Proof Required" and signed by the customer. Until the proof is returned, no additional work will be performed. prakprint.com will not be responsible for undetected production errors if:

Proofs are waived by the client;

The work is printed per the client's written OK;

Requests for changes are communicated verbally.

All requests for changes of any kind must be made in writing to avoid mistakes.

17. Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.

18. Overruns/Underruns
prakprint.com will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. The generally accepted trade practice is plus or minus 5%.

19. Delivery/3rd Party Shipping/Pickup
Charges for delivery of materials and supplies from the client or the client's supplier to prakprint.com are not included in quotations unless specified. prakprint.com is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first. If the "pickup" option is selected when the order is originally placed you will have 15 calendar days to retrieve materials. If more than 15 calendar days elapse, the order is considered abandoned and Prak Print will discard materials, unless otherwise agreed upon in writing.

20. Claims
Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, prakprint.com and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that prakprint.com's performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from prakprint.com shall be dealt with between the customer and prakprint.com.

21. Right to Subcontract
prakprint.com shall have the right to assign any portion of the work required to another contractor.

22. Workmanship Guarantee
We guarantee all orders to be within "gang run*" specs and to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a credit at our discretion.

*Gang run important information:

All printing is done at night (10PM-2AM) Monday-Friday, so turnaround is based from when we begin printing not when you submitted your artwork.

When placing an order we will print the corresponding size that is selected unless otherwise stated in the details/special instructions. (if you can not find your desired size, please pick the next size up i.e. if you want a 4x4" flyer you would select "CD Insert (4.75 x 4.75)" and note in the special instructions that you want a 4x4". )

When placing a “gang run” order, your final piece MAY be 1/16th to 1/8th" smaller than actual order size (excluding items smaller than 1/8 Page).

When placing a “gang run” order, your final piece MAY be cut slightly uneven, 0 to 10 degree shifts are considered acceptable.

When reordering, colors MAY be slightly different than original order. (unless a hard proof is purchased and color matching is purchased for an additional fee).

If files are submitted and do not meet our bleed specifications, Prak Print reserves the right to add a border to the file(s).

If files are submitted in RGB mode, you are authorizing Prak Print to convert the file(s) to CMYK mode. (converting files from RGB to CMYK may cause color shifting)

If we only receive one file for an order, we will assume that file is to be used for printing on both sides, unless otherwise stated.

23. Turnaround Estimate
If a customer purchases "1st Priority Rush", their job will be placed on the run "next in line" for print. Rush printing should NOT be construed as a guarantee and does not apply to any additional production. Additional production includes, but is not limited to: folding, scoring, perforating, die-cutting and drilling. (please see section 19 (a). for more information on when printing occurs.
Printing turnaround times listed from clicking the link below are only estimates. At Prak Print's discretion, if an order is not ready to ship within the timeframe listed for your product, Prak Print may issue a store credit of 10% of the printing cost towards the customer's next order, but the customer must request this credit. Resellers do not qualify for store credit. Exceptions to the issuance of store credit include, but are not limited to equipment failure/power outages, 3rd party shipping errors and "acts of god".

These turnaround times do not apply to folding, scoring, die cutting, or any other jobs that require any production besides printing and basic cutting.

24. Privacy Statement
Any information prakprint.com collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, current special notification, billing, and shipping purposes only.

25. Samples
prakprint.com reserves the right to use your product for samples or advertising purposes.

26. Billing
Your credit card bill will read "Prak Print".

27. Billing Penalties
There will be a $25 charge for all returned checks.

28. Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed proof. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.

29. Changes to our Terms & Conditions Policy
prakprint.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise.